Frequently Asked Questions
Optomate’s intuitive nature will give you all the direction you need to use it but until you’re onboarded, we have all the answers you’re looking for.
Of course! When you become an Optomate customers, all admins can request product training. If you'd like additional training. Please email at help@optomate.ai and we will be happy to guide you.
If you've ever waited impatiently for a slow site to load, you know the answer. Users hate waiting and are likely to proceed in their customer journey if they have a quick-to-load site! Not to mention, Google uses site speed as a factor for its search rankings so the higher the speed the more chance your site has of getting discovered by the right users.
Absolutely. And what’s more, you can see and control all Webflow websites you manage from one single dashboard.
SEO scores include technical, on-page, content, and link-related issues
Optomate's website optimizer system automates all website audits and provide actionable insights.
Accessibility scores will include how much your website accounts for your user's context and any situational, temporary, or permanent disabilities through features like style focus, site keyboard accessibility, screen reader, and color/contrast accessibility.
It's a 30 second process with almost all of the heavy lifting done by our platform. All you need to do is to configure your website and customize your settings.
We accept Visa, Mastercard, and PayPal.
Not a problem. You can cancel your plan at any time and it will expire at the end of your billing cycle. Until your plan expires, you will have full access to all features.
If you subscribe to a monthly plan, you can request a refund within 48 hours of the transaction. However, we reserve the right to decline these requests if there have been active users of your account within this time.
No problem – drop an "email" link to hello@workshore.io and we'll be happy to answer it!
If you want to switch from a monthly to a yearly plan, you can do that at any time. If you want to switch from a yearly plan to a monthly one, you can make this change after your current yearly billing cycle is completed.
You get unlimited users, but the number of admins your website can have will depend on the package that you choose.
Anyone from your Webflow development and marketing teams that want to improve, scale, and grow website health should be a user. You can of course add people from other teams as well to collaborate with them and oversee the process.
Anyone who has full control over your Webflow websites should be an account owner. This person will be able to access every aspect of your Webflow website on Optomate and make changes to any part of it. Typically, these users are the only ones who have the authority to initiate a website optimization.
It's all handled by your admins. Admin users can provide access as they see fit, and make pages and sections available to teams or individuals in accordance with company policies.
Anyone who you want to access and make edits to your website system should be an admin. This is usually a small group of individuals in the tech or marketing departments that control your websites. This could also be a trusted agency that works alongside you on website initiatives.
Absolutely. And what's more, you can see and control all the websites you manage from one single dashboard.
Only admins can update the website system. If you're an admin, you can easily add pages, upload branding, and do a lot more with our intuitive interface.
A website system is simply a website that you have added to the Optomate Dashboard for automated tracking. Creating a website system automatically gets you started on a site health audit and tracks that website's speed, SEO, accessibility, and domain health insights.
Just click on the "Configure New Website" button on the top right, select a plan, add the name and URL of the site, click "Get Started", and proceed with the payment process.
You can start with 1 site plan subscription and then, you can add an unlimited number of websites subscriptions as per your needs.
On-page SEO leads to higher search rankings, increased traffic to your site, and more conversions. The results of on-page SEO take time, but once your SEO strategy gets off the ground, it can make your online rankings and sales soar.
Definitely. When you run an SEO campaign, there's always a chance of problems arising or errors occurring. With Optomate, you don't need to constantly check your site to ensure smooth running; the platform will analyze it to look for common SEO problems and automatically fix them to improve health scores.
Yes, SEO metrics also include Google Search Console issues.
Absolutely, Optomate allows you to connect your GSC so you can monitor and track everything on one dashboard.
It's a common problem and is affected by factors like unoptimized images, high website traffic, excessive elements on pages, too many ads, or inefficient hosting services. All details need to be checked and optimized, and you can do this easily through the Optomate dashboard.
The performance score has the page's performance on different metrics, including First Contentful Paint, Largest Contentful Paint, Speed Index, Cumulative Layout Shift, Time to Interactive, and Total Blocking Time.
Yes it does! Optomate serves as a performance testing tool that will give you suggestions on how you can improve your website's page load times, page size, and the number of requests to the server. Since May 2021, Google has added performance metrics like speed, responsiveness and visual stability to search rankings so by improving performance, you boost your visibility too!
You should aim for a page speed that's as high as possible under your specific circumstances and constraints. While scores can exceed 90%, your site may max out at 75% because of the technology involved.
An accessible website gives every single user - fully abled or not - unfettered access to information and interaction.
Optomate crawls your website, examining up to 500 URLs on it for accessibility with a test based on Lighthouse, an open-source tool. It gives your website a score from 0-100 which indicates your site's technical accessibility and then gives you guided steps on how to improve it.
Yes, and it starts with an investigation into just how accessible your website currently is. Optomate crawls your site, making sure that each subpage can be correctly displayed by screen readers, allowing even blind and visually-impaired users to make full use of it.
Optomate's technology finder instantly reveals the technology stack for any website like its CMS, eCommerce platform, payment processor, DNS Server, hosting, domain registrar, and contact details.
Optomate will check your site from worldwide locations, give you a score of how well it fares on uptime and security, and alert you instantly via email or SMS when it becomes unavailable. It also checks and alerts for domain and its expiry, SSL expiry, and if the website is safe from malware and whitelisted.
Indeed you can. Every month you'll receive auto-generated reports that are sent to you and available for customers on Workshore systems.
You can scan the website to crawl your website and run an audit as and when required, an unlimited number of times!
You can set up automated alerts for various scenarios like domain expiry, SSL expiry, and blacklisted domain. You can also set up triggers when the health score of your website drops below average.
Yes! When your given domain is about to expire, our domain expiration monitoring spots it and alerts the right person on the team well in time.
The admin will receive these reports by default. You can also add guest users. Users can also view and download PDF version of all reports from the report library.
Indeed you can. Every month you'll receive auto-generated reports that are sent to you and your guest users via email.
They are quick snapshots of a website's speed, SEO, accessibility, and domain health insights.
These reports will be auto-generated every month, and the admin will receive a PDF version of this report via email.
Of course! When you become an Optomate customers, all admins can request product training. If you'd like additional training. Please email at help@optomate.ai and we will be happy to guide you.
Absolutely. And what’s more, you can see and control all Webflow websites you manage from one single dashboard.
Optomate automates all website audits and provide actionable insights.
Optomate's website optimizer system automates all website audits and provide actionable insights.
It's a 30 second process with almost all of the heavy lifting done by our platform. All you need to do is to configure your website and customize your settings.
We accept Visa, Mastercard, and PayPal.
Not a problem. You can cancel your plan at any time and it will expire at the end of your billing cycle. Until your plan expires, you will have full access to all features.
If you subscribe to a monthly plan, you can request a refund within 48 hours of the transaction. However, we reserve the right to decline these requests if there have been active users of your account within this time.
If you want to switch from a monthly to a yearly plan, you can do that at any time. If you want to switch from a yearly plan to a monthly one, you can make this change after your current yearly billing cycle is completed.
You get unlimited users, but the number of admins your website can have will depend on the package that you choose.
Anyone from your Webflow development and marketing teams that want to improve, scale, and grow website health should be a user. You can of course add people from other teams as well to collaborate with them and oversee the process.
Anyone who has full control over your Webflow websites should be an account owner. This person will be able to access every aspect of your Webflow website on Optomate and make changes to any part of it. Typically, these users are the only ones who have the authority to initiate a website optimization.
It's all handled by your admins. Admin users can provide access as they see fit, and make pages and sections available to teams or individuals in accordance with company policies.
Anyone who you want to access and make edits to your website system should be an admin. This is usually a small group of individuals in the tech or marketing departments that control your websites. This could also be a trusted agency that works alongside you on website initiatives.
Absolutely. And what's more, you can see and control all the websites you manage from one single dashboard.
Only admins can update the website system. If you're an admin, you can easily add pages, upload branding, and do a lot more with our intuitive interface.
A website system is simply a website that you have added to the Optomate Dashboard for automated tracking. Creating a website system automatically gets you started on a site health audit and tracks that website's speed, SEO, accessibility, and domain health insights.
Just click on the "Configure New Website" button on the top right, select a plan, add the name and URL of the site, click "Get Started", and proceed with the payment process.
You can start with 1 site plan subscription and then, you can add an unlimited number of websites subscriptions as per your needs.
SEO scores include technical, on-page, content, and link-related issues
On-page SEO leads to higher search rankings, increased traffic to your site, and more conversions. The results of on-page SEO take time, but once your SEO strategy gets off the ground, it can make your online rankings and sales soar.
Definitely. When you run an SEO campaign, there's always a chance of problems arising or errors occurring. With Optomate, you don't need to constantly check your site to ensure smooth running; the platform will analyze it to look for common SEO problems and automatically fix them to improve health scores.
Yes, SEO metrics also include Google Search Console issues.
Absolutely, Optomate allows you to connect your GSC so you can monitor and track everything on one dashboard.
If you've ever waited impatiently for a slow site to load, you know the answer. Users hate waiting and are likely to proceed in their customer journey if they have a quick-to-load site! Not to mention, Google uses site speed as a factor for its search rankings so the higher the speed the more chance your site has of getting discovered by the right users.
It's a common problem and is affected by factors like unoptimized images, high website traffic, excessive elements on pages, too many ads, or inefficient hosting services. All details need to be checked and optimized, and you can do this easily through the Optomate dashboard.
The performance score has the page's performance on different metrics, including First Contentful Paint, Largest Contentful Paint, Speed Index, Cumulative Layout Shift, Time to Interactive, and Total Blocking Time.
Yes it does! Optomate serves as a performance testing tool that will give you suggestions on how you can improve your website's page load times, page size, and the number of requests to the server. Since May 2021, Google has added performance metrics like speed, responsiveness and visual stability to search rankings so by improving performance, you boost your visibility too!
You should aim for a page speed that's as high as possible under your specific circumstances and constraints. While scores can exceed 90%, your site may max out at 75% because of the technology involved.
Accessibility scores will include how much your website accounts for your user's context and any situational, temporary, or permanent disabilities through features like style focus, site keyboard accessibility, screen reader, and color/contrast accessibility.
An accessible website gives every single user - fully abled or not - unfettered access to information and interaction.
Optomate crawls your website, examining up to 500 URLs on it for accessibility with a test based on Lighthouse, an open-source tool. It gives your website a score from 0-100 which indicates your site's technical accessibility and then gives you guided steps on how to improve it.
Yes, and it starts with an investigation into just how accessible your website currently is. Optomate crawls your site, making sure that each subpage can be correctly displayed by screen readers, allowing even blind and visually-impaired users to make full use of it.
Optomate's technology finder instantly reveals the technology stack for any website like its CMS, eCommerce platform, payment processor, DNS Server, hosting, domain registrar, and contact details.
Optomate will check your site from worldwide locations, give you a score of how well it fares on uptime and security, and alert you instantly via email or SMS when it becomes unavailable. It also checks and alerts for domain and its expiry, SSL expiry, and if the website is safe from malware and whitelisted.
Indeed you can. Every month you'll receive auto-generated reports that are sent to you and available for customers on Workshore systems.
You can scan the website to crawl your website and run an audit as and when required, an unlimited number of times!
You can set up automated alerts for various scenarios like domain expiry, SSL expiry, and blacklisted domain. You can also set up triggers when the health score of your website drops below average.
Yes! When your given domain is about to expire, our domain expiration monitoring spots it and alerts the right person on the team well in time.
The admin will receive these reports by default. You can also add guest users. Users can also view and download PDF version of all reports from the report library.
Indeed you can. Every month you'll receive auto-generated reports that are sent to you and your guest users via email.
They are quick snapshots of a website's speed, SEO, accessibility, and domain health insights.
These reports will be auto-generated every month, and the admin will receive a PDF version of this report via email.
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